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Webinar Managing people and clients: common issues faced and how to mitigate these

Managing others comes with its own very particular sets of challenges and quirks, and managing clients can often prove even more tricky. This webinar will look at various issues and tips for effectively managing people and clients to help you get the most out of these relationships.

Webinar
£70.00
Quantity
Free delivery for UK
In Stock
Published:
ISBN/ISSN: Z00005073815X

Product description

Managing others comes with its own very particular sets of challenges and quirks, and managing clients can often prove even more tricky. This webinar will look at various issues and tips for effectively managing people and clients to help you get the most out of these relationships. Topics to be covered include:

  • Effective supervision of junior staff and the regulatory requirements
  • Coaching and motivation of colleagues
  • Tailoring communication to individual clients
  • Managing clients' expectations
  • Handling difficult client conversations

Viewing this webinar will help solicitors to meet the following requirements set out in the Statement of solicitor competence:

  • A2 - Maintain competence and legal knowledge.
  • A4 - Draw on detailed knowledge/understanding.

For further details on the Statement of solicitor competence, visit the SRA website.


Please allow up to 2 working days from placing your order to receiving email confirmation of your access to this webinar.

If you are purchasing this webinar on behalf of someone else then please email webinars@lexisnexis.co.uk to confirm the name and email address of the individual who will be taking the training.